Client Profile

A mid-sized transportation and logistics firm operating throughout Europe, with a core focus on freight services and last-mile delivery solutions.

Challenges

• High Cross-Border Payment Costs: The company made frequent payments in various currencies to drivers, fuel providers, and logistics partners, incurring excessive transaction fees and losses from poor exchange rates.
• Delayed Vendor Payments: Traditional banking methods caused payment delays, disrupting operations and straining supplier relationships.
• Fragmented Financial Management: Managing multiple accounts across currencies resulted in inefficiencies and a lack of consolidated financial insight.
• Driver Expense Reimbursements: Reimbursing driver expenses (e.g., fuel, tolls, accommodations) was slow and manual, leading to dissatisfaction among staff.
• Cash Flow Uncertainty: Irregularities in income and unexpected outflows made it difficult to maintain consistent cash flow and plan ahead effectively.

Our Solutions

Multi-Currency Accounts & Global Payments

• Provided multi-currency accounts to hold and send funds in local currencies, minimizing conversion losses.
• Enabled timely vendor payments using SEPA and SWIFT channels.
• Benefits: ✓ Reduced transaction fees ✓ Faster cross-border payments ✓ Stronger vendor relationships

Virtual Payment Cards for Drivers

• Issued reloadable virtual cards for driver-related expenses, each with customized spend limits and real-time monitoring.
• Benefits: ✓ Eliminated reimbursement delays ✓ Improved transparency and control over employee spending ✓ Boosted driver satisfaction

Automated Smart Payment Routing

• Implemented intelligent routing technology to identify the fastest, most cost-effective payment paths.
• Benefits: ✓ Lower processing costs ✓ Increased operational efficiency ✓ Improved cash flow predictability

Foreign Exchange Risk Management

• Enabled FX rate locking and automated conversions at market-competitive rates.
• Benefits: ✓ Reduced exposure to currency fluctuations ✓ Greater accuracy in financial forecasting ✓ Annual savings on currency-related costs

Centralized Financial Dashboard

• Deployed a real-time dashboard offering full visibility into transactions, cash flow trends, and performance metrics.
• Benefits: ✓ Informed decision-making ✓ Efficient budget planning ✓ Improved resource allocation

Results

• 25% reduction in annual cross-border payment fees and FX costs
• 10 hours/week saved in administrative time related to expense management
• Faster payments to suppliers and partners, enhancing operational continuity
• Higher employee morale through real-time support for driver-related expenses

Conclusion

This case study highlights how our tailored financial solutions empowered a logistics company to overcome cross-border payment challenges, streamline operations, and gain control over spending — all while enhancing relationships with employees and partners.

By transforming their financial infrastructure, we helped the client focus on what they do best: delivering exceptional service across Europe.